> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-analytics-query-api-docs.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Do the Unsubscribed Numbers Remain Unchanged for Total and Unique Occurrences?

> In MoEngage email stats, unsubscribed counts display only total values. Separate total and unique breakdowns apply only to opens, clicks, and conversions.

## Problem

The unsubscribed numbers in the Email campaign stats do not show any difference between the total and unique occurrences.

**<img alt="EO1.png" src="https://mintcdn.com/moengage-analytics-query-api-docs/R7KFHifngtDuEmFS/images/moengage_bd0468.png?fit=max&auto=format&n=R7KFHifngtDuEmFS&q=85&s=2c9aec844f5ab5a82e8314ce0c57aa64" width="1316" height="714" data-path="images/moengage_bd0468.png" />**

## <img alt="EO2.png" src="https://mintcdn.com/moengage-analytics-query-api-docs/e-xTJgaB2EK9nPFr/images/moengage_ec82cc.png?fit=max&auto=format&n=e-xTJgaB2EK9nPFr&q=85&s=2600b3e3a5490ddedab7a3df27dc9fd5" width="1380" height="618" data-path="images/moengage_ec82cc.png" />

## Solution

* Only open, click, and conversion metrics have separate total and unique values.
* Unsubscribed fields and other fields will only display the total value, regardless of whether the metric selected is unique or total.

## Example

The total count of unsubscribed events in behavior analytics for a particular campaign is 1.34K, while the unique count of user behaviors is 1.02K.

<img alt="EO3.png" src="https://mintcdn.com/moengage-analytics-query-api-docs/hxK-zIlFnolb1ilr/images/moengage_8448c7.png?fit=max&auto=format&n=hxK-zIlFnolb1ilr&q=85&s=b924ac9989db6776e1facd7a2fc12fe1" width="1316" height="366" data-path="images/moengage_8448c7.png" />

## <img alt="EO4.png" src="https://mintcdn.com/moengage-analytics-query-api-docs/gqChNvoAV1K0IMzK/images/moengage_3c76c1.png?fit=max&auto=format&n=gqChNvoAV1K0IMzK&q=85&s=9a3d3b39983ae24d5c63e79b99ff5f10" width="1314" height="386" data-path="images/moengage_3c76c1.png" />
