> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-analytics-query-api-docs.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# How Can I See My Support Tickets?

> Track and manage your MoEngage support tickets using the auto-generated email thread or the My Activities page on the support web portal.

When you create a ticket, you receive an auto-generated email to your email address with the ticket number. You can use this email thread to communicate further about the issue or reopen the case.

<img src="https://mintcdn.com/moengage-analytics-query-api-docs/LWEH9kfXItHS8cCf/images/moengage_adb020.png?fit=max&auto=format&n=LWEH9kfXItHS8cCf&q=85&s=e97c2436d8c67830750242eba9569feb" width="1600" height="364" data-path="images/moengage_adb020.png" />

You can open the email to see the details of the ticket.

<img src="https://mintcdn.com/moengage-analytics-query-api-docs/e-xTJgaB2EK9nPFr/images/moengage_eacd74.png?fit=max&auto=format&n=e-xTJgaB2EK9nPFr&q=85&s=87a72f5f36af4fac45185b2b4a5b69f0" width="1600" height="973" data-path="images/moengage_eacd74.png" />

You can also track your open or closed tickets by clicking your name on the web form (top right) and clicking **My activities**.

<img src="https://mintcdn.com/moengage-analytics-query-api-docs/Gb1lT4xJKzTejH4P/images/moengage_a8131f.png?fit=max&auto=format&n=Gb1lT4xJKzTejH4P&q=85&s=ac26e61ff7a94683a2a61539ff65deaf" width="1600" height="296" data-path="images/moengage_a8131f.png" />

The My activities page is displayed. You can see all your tickets on the **Requests** tab.

<img src="https://mintcdn.com/moengage-analytics-query-api-docs/zw-Wh5fjnfl5qHg2/images/moengage_2cc3d4.png?fit=max&auto=format&n=zw-Wh5fjnfl5qHg2&q=85&s=def44b7819120fda70838972f6abe66e" width="1600" height="1000" data-path="images/moengage_2cc3d4.png" />