> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-analytics-query-api-docs.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Raise a Support Ticket from the MoEngage Login Page

> Step-by-step guide to raising a MoEngage support ticket directly from the login page for issues with passwords, SSO, Google Sign-In, or 2FA.

This section provides step-by-step instructions to raise a support ticket from the MoEngage login page for all issues related to login (username / password, Google Sign-In, SSO), password reset and 2FA.

<Warning>
  Ensure that you use the correct URL of the dashboard to raise a ticket.
</Warning>

The following are the available dashboards:

| Data Center Name | Dashboard URL                                                           |
| ---------------- | ----------------------------------------------------------------------- |
| DC-01            | [https://dashboard-01.moengage.com](https://dashboard-01.moengage.com/) |
| DC-02            | [https://dashboard-02.moengage.com](https://dashboard-02.moengage.com/) |
| DC-03            | [https://dashboard-03.moengage.com](https://dashboard-03.moengage.com/) |
| DC-04            | [https://dashboard-04.moengage.com](https://dashboard-04.moengage.com/) |
| DC-05            | [https://dashboard-05.moengage.com](https://dashboard-05.moengage.com/) |

**Step 1:**

Go to the login page and click on "Contact Support".

<img src="https://mintcdn.com/moengage-analytics-query-api-docs/bQNodCx4rVX2jftR/images/moengage_95e996.png?fit=max&auto=format&n=bQNodCx4rVX2jftR&q=85&s=d2f0ae800c1da12073e71263e6e4f9cd" alt="" width="2880" height="1326" data-path="images/moengage_95e996.png" />

**Step 2:**

Fill the necessary details and click on "Submit".

<img src="https://mintcdn.com/moengage-analytics-query-api-docs/4Mi1AXeVUfTE7_OA/images/moengage_ef2a2f.png?fit=max&auto=format&n=4Mi1AXeVUfTE7_OA&q=85&s=624ab8d791e473e51e931ade632e8f47" alt="" width="2880" height="1326" data-path="images/moengage_ef2a2f.png" />
