> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-analytics-query-api-docs.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Suspicious Login Verification

> Learn how MoEngage verifies suspicious logins from new devices or locations using an OTP sent to your registered email for added security.

# Overview

Logging in from a new location or a new device requires further authentication using an OTP sent to your email address. MoEngage sends an OTP to your registered email whenever it detects a new device/new location for your ID. This is more beneficial than only using login credentials, as

* An additional layer of authentication increases security.
* The risk, in case of compromised credentials, is reduced.

# Log In

Once you enter your login credentials on the login page, MoEngage detects either your device or location as unrecognized and takes you to a new page where the system asks you for an OTP.

<img alt="Screenshot_2022-10-11_at_12.49.04_AM.png" src="https://mintcdn.com/moengage-analytics-query-api-docs/G1Sh8cGNx6G2YQGb/images/moengage_354ea9.png?fit=max&auto=format&n=G1Sh8cGNx6G2YQGb&q=85&s=90c70d6981846e63fab80ad48f761210" style={{ width:"58%" }} width="716" height="560" data-path="images/moengage_354ea9.png" />

1. Enter the OTP received on your registered email address.
2. Click **Verify**.

<Info>
  * If you don't see the mail in your inbox, you can search for an email with the subject line MoEngage login OTP.
  * The OTP is valid for 3 minutes only. After 3 minutes, your OTP will expire, and you will have to re-enter your credentials.
</Info>

You should now be directed to your MoEngage account. If you still have any issues, contact the MoEngage Support team.